RRamainDocs
Infrastructure

Operating Model

Responsibility split between Ramain, Ryvn, and customer.

ResponsibilityOwner
Application code, releases, product roadmapRamain
Infrastructure provisioning and deployment automationRyvn
Continuous deployment pipelineRamain + Ryvn
Live-system monitoring, alerting, on-callRamain (shared CloudWatch dashboards)
Backups, restore drills, DR runbooksRamain
AWS account, IAM root, org guardrailsCustomer
AWS billing, RIs, Savings PlansCustomer
VPC connectivity (VPN, Direct Connect)Customer
Enterprise SSO integrationJoint (onboarding)
User provisioning, role assignmentCustomer (via app admin)

Resilience

High-availability promotion path from the single-AZ baseline.

Cost Model

Infrastructure cost responsibilities for SaaS and Enterprise deployments.